The use of this site, and the terms and conditions for our providing information, is governed by this Disclaimer. By using this site, you acknowledge that you have read this Disclaimer and that you accept and will be bound by the terms hereof. CE Solutions has prepared this Web site for general information and continuing education purposes, but not as medical, legal or protocol advice.

The viewers of this site should follow local standing orders and protocols set forth by their respective governing agency or medical director. The information from or through this site is provided “as-is,” “as available,” and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties or merchantability and fitness for a particular purpose). The information may contain errors, problems or other limitations. As a condition to our providing the information on this site, the viewer agrees that we are not liable for any indirect, special, incidental, consequential damages or any other damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on product liability, tort (including negligence), or otherwise, even if advised of the possibility of such damages. Under no circumstances, including negligence, shall CE Solutions, its officers, agents or anyone else involved in creating, producing or distributing this site be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use this site; or that results from mistakes, omissions, interruptions, deletion or loss of files or data, errors, defects, delays in operation, or of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to our records, programs or services.

CE Solutions is accredited by The Texas Department of Health CE Provider number 101129 and The California EMS Authority provider number 94-4601. Our program has been accredited and re-accredited by these agencies since 1997 and we fully expect the program to be re-accredited in the future however, we cannot guarantee that the program will remain accredited by any agency at any time. In addition, we cannot guarantee that any state where our program is currently accepted in will not change regulations or policies that will affect our acceptance by that or any other agency. CE Solutions does not assume any liability for courses taken that are not accepted by your regulatory agency. It is your responsibility to ensure the continuing education courses are accepted by your agency.

The member agrees to participate in this medical continuing education program with full knowledge and awareness that they waive any claim they may have against CE Solutions for reliance on any information presented in this program. In addition, the attendee also waives any claim they have against CE Solutions for injury or other damage which may result in any way from their participation in this program or non-acceptance of this CE program by their regulatory department. We would not provide this site and information without such limitations.

No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, correctness, completeness, suitability or applicability of the information to a particular situation. All responsibility and liability for any damages caused by viruses contained within the electronic files of this site are disclaimed. This site may contain links to other Internet sites. Such links are not endorsements of any products or services in such sites, and no information in such site has been endorsed of approved by CE Solutions. All the text, graphics, audio, design, software, and other works on this site are the copyrighted works of CE Solutions unless otherwise indicated. All rights reserved. Any redistribution or reproduction of any materials herein is strictly prohibited.

Any disputes that may arise concerning this site and the information contained herein shall be governed by Texas law, and all proceedings which may arise out of or in connection herewith shall be brought solely in Burnet, Texas. Failure to pay for courses and certificates obtained will be reported to your state agency as fraudulent.

Should you find a product that you have received from us unsatisfactory, we expect you to be able to tell us why, and of course we will refund your payment if you have not received any continuing education certificates, attempted any exams, not accessed courses for any duration,  or attended a VILT course for any duration. In all cases where a refund is offered we reserve the right to make an administration charge of ten percent to cover the expenses of processing your order and refund. No refunds will be issued after seven days. If you do not meet these requirements, a refund will not be available.

Chargebacks are rare, but they do occur. The most common reason for a chargeback is that the cardholder does not recognize the charge on their credit card. If you dispute the charges via the chargeback method for reasons other than fraud, you will be assessed a chargeback fee of $35. Merchant accounts have mandatory chargeback fees that are charged whenever there is a chargeback claim (valid or not). In addition, when a customer files a chargeback, there are also penalties assessed. These fees and penalties are passed on to the consumer claiming the non-fraudulent chargeback.

The language in this Disclaimer shall be interpreted as to its fair meaning and not strictly against CE Solutions. The terms of this Disclaimer may only be amended in writing by a duly authorized partner of CE Solutions, with specific reference to this Disclaimer. This Disclaimer constitutes the entire and only agreement between CE Solutions and any viewers of this site, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to this site and the information on this site.

Students are required to be in attendance and prepared for class prior to the scheduled start time of the VILT (Virtual Instructor Led Training) course. Students may not be allowed to enter the VILT course after the posted start time.

Students will be responsible for active participation during the VILT course. Student agrees that in order to remain active in a VILT course, a minimum amount of time must be spent in the VILT classroom and polls and questions must be responded to in a timely manner. CE Solutions reserves the right to remove any student from a VILT course without notice for inactivity and it is the student’s responsibility to attend another VILT course for credit.

It is the responsibility of the student to have a suitable working internet connection while attending all VILT courses. Students who lose connection or have technical difficulties during the VILT course will need to register for a future offering of the course. Technical support will only be available up to 15 minutes prior to the start of VILT course during CE Solutions’ normal business hours.

Students agree that VILT courses may be cancelled or delayed due to instructor availability, student minimums are not met and/or technical issues.

Although students are able to work at their own pace, students agree that the VILT course is designed to be taken over a 1 year period from the date of registration. CE Solutions makes no guarantee regarding space available, course availability or times, and dates of courses. Students agree that VILT course space is limited and deadlines may not be met. Refunds are not available for unused areas of the program.

Registering for a VILT course does not guarantee admission to the course. The fact that many users register for a course and then do not attend, is the reason that we utilize a first-come, first-served system to allow entry into the class. It is suggested that you enter the online course at least 15 minutes prior to the start of the event.

At CE Solutions, accessible from ems-ce.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CE Solutions and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in CE Solutions. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

CE Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies

Like any other website, CE Solutions uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions and there may be a fee for this.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.